Terms of Service

1. Agreement

These Terms of Service ("Terms") govern access to and use of the websites, applications, and services (collectively, the "Services") provided by Nexvork Technologies ("Nexvork", "we", "us"). By creating an account or otherwise using the Services, you confirm that you have read, understood, and agreed to these Terms.

2. Account & eligibility

• You must be at least 18 years old and able to form a legally binding contract.
• You agree to provide accurate registration information and keep it up to date.
• You are responsible for safeguarding your credentials and for all activity under your account.
• You must notify us immediately of any unauthorized access at nexvork@gmail.com.

3. Subscriptions & billing

3.1 Plans

Nexvork is offered on monthly or annual subscription plans. Plan features, limits, and pricing are described on our pricing page or in your written order form.

3.2 Billing

Subscription fees are billed in advance and are non-refundable except where required by law or as set out in our Refund Policy. All fees are exclusive of applicable taxes (including GST).

3.3 Auto-renewal

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You can cancel at any time from your workspace settings or by writing to nexvork@gmail.com.

3.4 Price changes

We may change our pricing on at least 30 days' notice. The new price will apply from your next renewal.

4. Acceptable use

You agree not to, and not to allow any user under your account to:

• Use the Services for any unlawful, fraudulent, or deceptive purpose.
• Send spam, unsolicited marketing, or messages that violate India's TRAI or any other applicable communications law.
• Upload or transmit malware or content that infringes intellectual property or privacy rights.
• Reverse engineer, scrape, or circumvent any security or access controls of the Services.
• Use the Services to build a competing product.
• Exceed documented rate limits or interfere with other customers' use of the Services.

5. Your data & content

You retain all ownership of the data you upload to Nexvork ("Customer Data"). You grant us a limited licence to host, process, and display Customer Data solely to provide the Services to you. We handle Customer Data in accordance with our Privacy Policy.

6. Intellectual property

Nexvork and all related logos, software, text, design, and content (other than Customer Data) are the property of Nexvork Technologies or its licensors and are protected by copyright, trademark, and other laws. No rights are granted to you except as expressly set out in these Terms.

7. Third-party services

The Services may integrate with third-party tools (e.g., WhatsApp, payment providers, email infrastructure). Your use of those services is subject to the third party's own terms. We are not responsible for any third-party service.

8. Suspension & termination

We may suspend or terminate your access if you breach these Terms, fail to pay fees when due, or create risk or legal exposure for Nexvork or other users. You may cancel your subscription at any time. On termination, you may export your Customer Data for 30 days, after which it may be permanently deleted.

9. Disclaimers

The Services are provided "as is" and "as available." To the maximum extent permitted by law, Nexvork disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or perfectly secure.

10. Limitation of liability

To the maximum extent permitted by law, Nexvork's total liability for any claim arising out of these Terms or the Services will not exceed the amounts you paid to Nexvork in the 12 months immediately before the event giving rise to the claim. In no event will Nexvork be liable for indirect, incidental, special, consequential, or punitive damages.

11. Indemnification

You agree to indemnify and hold Nexvork harmless from claims arising out of your Customer Data, your breach of these Terms, or your violation of any law or third-party right.

12. Governing law & disputes

These Terms are governed by the laws of India. The courts at Pune, Maharashtra, shall have exclusive jurisdiction over any dispute, subject to mandatory arbitration where applicable under the Indian Arbitration and Conciliation Act, 1996.

13. Changes to these terms

We may revise these Terms from time to time. If a change is material, we will give at least 30 days' notice by email or in-product banner. Continued use of the Services after the effective date constitutes acceptance.

14. Contact